Detica
From SR
Detica is the only consultancy to specialise in helping clients collect, manage and exploit information to reveal actionable intelligence.
We focus on identifying and overcoming those who threaten the safety of the public, the security of the state or seek to commit serious and organised crime. We also use our skills to assist clients with other information-intensive problems such as achieving regulatory compliance and understanding customer behaviour.
To help clients make sound decisions based upon the best available intelligence, we have developed world-class expertise in the following areas.
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Information exploitation
The digital revolution — the ubiquitous use of IT and advanced communications technologies — has resulted in an explosion in the volume, velocity and variety of data. This has created a highly dynamic and complex environment in which the safest and most successful enterprises will be those who make sound decisions based upon the best available intelligence.
Information exploitation, or turning complex data and information into relevant and actionable intelligence, lies at the heart of what we do. Our expertise covers both structured and unstructured data, from initial capture and storage through to analysis and exploitation, and is underpinned by a professional engineering discipline. Consequently we have an unrivalled track record in designing and deploying systems which operate at exceptional levels of performance.
Detica provides a range of information exploitation services including:
- data quality;
- data analytics;
- bespoke hardware and software;
- data warehousing;
- DataLab® secure analytics facility.
Security and resilience
Organisations are under increasing pressure to better understand and manage operational failures whose causes range from accident and error through to malicious intent. Information in particular has become a precious asset that must be protected against threats to its confidentiality, integrity and availability.
But conventional security is not enough. The complexity of today's operational environment means organisations must embrace a level of business resilience that is normally associated with the protection of critical national infrastructure. Simply tightening up the existing control framework only serves to impose an additional burden of cost and complexity as well as a false sense of security. And information needs to be managed as a true business asset that is secure, accurate, complete and appropriate.
Detica provides a range of security and resilience services including:
- information security;
- information assurance;
- data stewardship;
- identity and vetting;
- business resilience;
- business continuity;
- networked operational risk management.
Threat intelligence
The digital revolution is both a tool and target to those who threaten state security or public safety, or seek to commit serious and organised crime. While the cyberworld facilitates physical crimes such as terrorism, drug running, people trafficking, fraud and money laundering, it has also spawned new cybercrimes such as identity theft, online fraud, industrial espionage and denial of service attacks on the cyberinfrastructure itself.
Organisations must overhaul their intelligence systems to counteract the shifting threat environment and stay one step ahead. Not only must they exploit leading-edge detection technologies, underpinned by clear policies, robust processes and trained staff, but they must also move towards a radical new approach that enables them to anticipate and intercept new threats.
Detica provides a range of threat intelligence services including:
- threat assessment;
- threat strategy;
- intelligence, detection and investigation systems;
- forensic investigation.
Detica NetReveal®
Detica NetReveal® is a pioneering new approach to uncovering organised crime networks and we have already proven its success across both government and commercial organisations. The key underlying principle behind Detica NetReveal® is allowing the data to "drive" the investigation. We use sophisticated techniques to overcome the issues of seemingly unrelated, poor quality and often sparse data to uncover potentially fraudulent rings of behaviour.
TxtReveal™
TxtReveal™ has been designed to increase the productivity of intelligence analysts by enabling rapid exploration of unstructured information to generate actionable intelligence. Analysts can explore large repositories of text by performing fast, relevance ranked searches on millions of documents. TxtReveal™ facilitates the simple creation of powerful queries through a visual query builder and enables areas of the search results such as time, space or significant terms around a query to be used to refine queries further which can lead to new insights. In addition, geospatial search allows analysts to explore geographic areas of interest or hotspots of activity.
Customer insight
Commercial organisations have invested significant amounts of time and money trying to identify patterns in customer data that will yield valuable insight for reducing cost or increasing profitability. However, enterprise data warehouses have proven expensive, time-consuming and difficult to implement and specialist skills are needed to distinguish intelligence in the data from the surrounding noise.
Within the customer management market, we specialise in customer insight — generating and using customer intelligence to optimise an organisation's interactions with its customers. By utilising intellectual property developed in our core intelligence business — such as the pioneering Detica NetReveal® social network analysis tool — we can provide our commercial clients with state-of-the-art solutions to information-intensive problems at a fraction of the time and cost of conventional approaches.
Detica provides a range of customer insight services including:
- customer experience optimisation;
- user-centred design;
- usability research and analytics;
- customer profiling and targeting;
- customer churn management;
- viral marketing.
