Carter Programme

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The Carter Programme includes the systems and services underpinning the implementation of Lord Carter's recommendations for changes to the taxation system and modernising online tax services.

Background

The programme was implemented in April 2008.

Lord Carter's March 2006 review of online services is the hub around which much of HMRC's upgrade work revolves. His aspiration is for universal adoption of online engagements for business taxpayers, with a set of mandatory deadlines for online PAYE, VAT and Corporation Tax filing between April 2008 and 2010. An enhancement to the site in November 2006 means it can now accept attachments along with returns and a pilot redesign of the HMRC website was tested in 2007. A full relaunch of the Self Assessment portal is planned for 2008 which will allow individual taxpayers to file details of capital gains details online and some areas of the tax return will be pre-populated. A shared online workspace is planned to enable business advisers and agents to correspond with HMRC online during investigations.


Documents

Lord Cater's recommendations can be accessed in his report: Lord Carter of Coles Review of HMRC Online Services Report March 2006

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