Accenture
From SR
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Overview
Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With more than 186,000 people serving clients in over 120 countries, the company generated net revenues of US$23.39 billion for the fiscal year ended Aug. 31, 2008. Its home page is www.accenture.com.
UK Public Service
Accenture’s UK Public Service business works with local and national government agencies and other publicly owned bodies, in areas as diverse as human services, health, postal, defence, revenue, public safety, justice and border management. We are committed to helping our clients connect with the people they serve, providing innovative, accessible solutions and services that improve social and economic outcomes and delivering public service value.
Through our close working relationships with clients, backed by substantial investment in research, we have developed a deep understanding of the demands public service providers face in a complex operating environment which is under constant scrutiny.
Public service delivery in the UK has undergone dramatic change. Today, government understands the power of connection, whether it’s with the people they serve, other government organisations, business or voluntary bodies. We are committed to helping governments forge those connections.
Creating and delivering services that transform lives and strengthen communities has to start somewhere: we believe it starts by understanding individual expectations, f knowing precisely what it is that people want – for themselves, their families and their communities. We connect our clients with the Accenture Institute for Public Service Value, which is renowned for its pioneering research-based work in helping public service agencies deliver high quality services with maximum public value, and the Accenture Global Cities Forum to help clients determine how they can improve the social and economic condition of their citizens.
We provide a broad range of consulting, technology, system integration and business processing services to clients across all Public Service industry sectors:
Customs
As global trade continues to increase at a remarkable pace, customs organisations are under pressure. We’re helping customs agencies formulate responses that meet the potentially conflicting demands of public safety, revenue collection and commercial competitiveness.
Defence
Calls upon the UK’s defence organisations have increased dramatically in recent years. Yet, as the scope and complexity of the challenge increases, budgets and essential resources are limited. We help defence organisations meet rising performance demands with defence knowledge, defence experience and skilled personnel.
Health
Accenture understands the difficulties involved in meeting public health care goals. Health organisations seeking to improve patient care, efficiency and safety while reducing costs and delivering high performance are turning to Accenture for a healthy dose of strategic direction and insights.
Human Services
Accenture understands the complexity of the relationships and issues human services agencies face, and our global resources enable a sharpened focus on your citizens’ individual needs. From change management and business process services to systems implementation and provider relationship management, our extensive human services project experience is helping is develop child welfare, unemployment and eligibility systems and other life-changing services.
Immigration and Border Management
Accenture has developed a comprehensive approach that combines people, processes and technology to connect government and private sector agencies in a unified effort to keep the UK its trade, its visitors and its citizens safe and secure while promoting economic growth.
Justice Agencies
We’re helping justice agencies integrate disparate systems with creative solutions that drive information sharing, efficiency and collaboration. Our Integrated Justice approach provides a cost-effective approach to refine performance with a flexible technology hub that exchanges standardized information among key stakeholders.
Postal Agencies
Competitiveness is key for postal agencies dealing with decreasing letter mail volume; and the impact of deregulated markets. Successful postal operators must deliver new benefits—in new ways—across their organisations. Accenture helps postal agencies become high performance businesses through enhanced customer service, reduced costs and high-quality products and services.
Public Safety
Policing and public safety agencies are dealing with some of the greatest challenges in history. Accenture is working with many of the UK’s police and public safety agencies to develop intelligence-driven solutions that protect national interests and safeguard citizens.
Revenue Agencies
Mission-focused and mindful of the fundamentals—improving service, increasing compliance, leveraging technology and streamlining operations—Accenture has the right level of industry experience and knowledge to propel your agency on its journey toward high performance.
